Customer Service
By phone:
Monday to Friday, 8 a.m. to 5 p.m.
Toll free: 1 888 TÉLÉBEC (835-3232)
In writing:
Bécancour Télébec Customer Service 625, avenue Godefroy Ville de Bécancour G9H 1S3 |
Val-d’Or Télébec Customer Service 555, avenue Centrale Val-d’Or (Québec) J9P 1P6 |
By Email:
Write us by filling out this email form or directly at affaires@telebec.com and make sure you provide your full name and address, name of your company, and your phone number.
We will contact you within the next 48 working hours.
Business Solutions Authorized Dealers:
For specialized advices, consult one of our Business Solutions Authorized Dealers today.
Repair Service and Technical Support
1-888-835-3232 (option 2)
Dial 611
Cable Locating Service:
Please call before you dig, since you could cut buried cable and interrupt telephone service for yourself and others. This call may be your lifetime in the event of an emergency.
Please call Info-Excavation, preferably 72 hours in advance. We will be notified and will locate any cables in the area, at no charge.