Télébec offers products and services designed to help customers with disabilities overcome certain obstacles, thus providing more autonomy in their communications.
Télébec’s Customer Service staff can provide adequate information and advice on the equipment and services available for customers with disabilities. Call 1 888 TÉLÉBEC (835-3232).
50% reduction on long distance chargesTelephone Relay Service
If you have a hearing or speech disability and use a Telecommunication Device for the Deaf (TDD), such as a teletypewriter, at home, you are entitled to a 50% discount on long distance calls you dial without operator assistance anywhere in Canada. To apply for this discount, call your Télébec Business Office.
If you have a hearing or speech disability and use a teletype machine (TDD), you can communicate with hearing persons worldwide through the services of specially trained operators. The Telephone Relay Service also gives you access to emergency police, fire and ambulance services. There is no charge for local calls.
By telephone 1 800 855-0511 (no charge)
By TDD* (teletype) 711 (no charge)
*Telecommunication Device for the Deaf