Initializing advanced Voicemail
It’s important to initialize your new advanced Voicemail before using it and before configuring the Voicemail to E-Mail option.
IMPORTANT: This step must be done by phone, from your home.
To initialize your Voicemail, follow these steps:
| 1. |
From your home phone, pick up your telephone receiver and dial *98
(business Centrex subscribers, dial the first 3-digit of your phone number + 1015). |
| 2. |
Enter your temporary password (which consists of your 10-digit telephone number). |
| 3. |
Change your temporary password (PIN): - Choose a password with 6 to 15 digits (the new PIN must be different from the last one).
- Dial it on your telephone keypad, and then press #.
IMPORTANT: This PIN may also be used as password for accessing Call Feature Manager through Internet. |
| 4. |
Record your name: - Press # at the end of your message.
- Press 1 to change it.
Or - Press # a second time to save it.
|
| 5. |
Choose option 1 for Personal greeting. The other possible options are: - Personal greeting.
- System generated greeting that includes your name.
- System generated greeting that includes your telephone number.
- System generated greeting that includes neither your name nor your telephone number.
|
| 6. |
Record your Personal greeting (maximum 30 seconds). Begin recording at the tone: - Press # at the end of your message.
- Press 1 to change it.
Or - Press # a second time to save it.
Sample message:
“Hello, you have reached XXX-XXX-XXXX. We can’t take your call right now. Leave a message and we will call you back as soon as possible. Thank you!” |
| 7. |
Press * (star) to exit; or follow the voice prompts to access your voicemail. Your Voicemail is now initialized. |
Your Voicemail is now ready to answer your calls automatically. You will not have to repeat this operation unless you want to review your greeting.
See also:
Voicemail to E-mail:
Voicemail:
Call Management Services are available where technology permits.