Business Internet support
Recommended Minimum System Requirements for Business Internet
For any Internet software to work on your system, your computer's specifications must meet or exceed the minimum system requirements for your Internet service.
Business Internet Speed: less than 12 Mbps
| Specification | Minimum requirements | Recommended |
|---|---|---|
| Operating system | Windows XP, Windows Vista or Windows 7 (with latest service packs) | Windows XP, Windows Vista or Windows 7 (with latest service packs), Windows 10 |
| Computer processor | 233 Mhz (Windows XP) | 300 Mhz (Windows XP) |
| Computer memory | 512 MB | 512 MB (Windows XP); 2 GB (Windows Vista / Windows 7) |
| Hard drive (free disk space) | 1.5 GB (Windows XP); 20 GB (Windows Vista / Windows 7) | 5 GB (Windows XP); 40 GB (Windows Vista / Windows 7) |
| Specification | Minimum requirements | Recommended |
|---|---|---|
| Operating system | Mac OS 10.3 and up | Mac OS 10.4 and up |
| Computer processor | G3 233 Mhz | G3 266 Mhz and up |
| Computer memory | 128 MB (10.3); 256 MB (10.4); 1 GB (10.5/10.6) | 512 MB (10.4); 1 GB (10.5/10.6) |
| Hard drive (free disk space) | 1.5 GB (10.3); 4 GB (10.4); 5 GB (10.5/10.6) | 5 GB |
The Recommended Requirements will maximize the speed and smoothness of your Bell Internet experience.
Business Internet Speed: 12 Mbps to 25 Mbps
| Specification | Minimum requirements | Recommended |
|---|---|---|
| Ethernet card | 100 Mbps | 1 Gbps |
| Operating system | Windows Vista, Windows 7 (with latest service packs) or Mac OS 10.4 | Windows 7 (with latest service packs), Windows 10, Mac OS 10.6 |
| Computer processor | 1 GHz (Windows); Core Solo 1.5 GHz (Mac) | 2 GHz (Windows); Core Duo 1.83 GHz (Mac) |
| Computer memory | 1 GB | 4 GB |
| Hard drive (free disk space) | 20 GB | 20 GB |
The Recommended Requirements will maximize the speed and smoothness of your Bell Internet experience.
Business Internet Speed: 50 Mbps or more
| Specification | Minimum requirements | Recommended |
|---|---|---|
| Ethernet card | 1 Gbps | 1 Gbps |
| Operating system | Windows Vista or Windows 7 (with latest service packs) | Windows 7 (with latest service packs) or Windows 10 |
| Computer processor | 2 GHz | 2.4 GHz |
| Computer memory | 2 GB | 4 GB |
| Hard drive (free disk space) | 20 GB | 20 GB |
| Specification | Minimum requirements | Recommended |
|---|---|---|
| Operating system | Mac OS 10.3 | Mac OS 10.4 and up |
| Computer processor | G3 233 Mhz | G3 266 Mhz and up |
| Computer memory | 128 MB (10.3), 256 MB (10.4), 1 GB (10.5 and 10.6) | 512 MB (10.4), 1 GB (10.5 and 10.6) |
| Hard drive (free disk space) | 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6) | 1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6) |
The Recommended Requirements will maximize the speed and smoothness of your Bell Internet experience.
Other requirements
A telephone jack should be located within reach of your computer (a 6-foot cable is provided in the modem kit). If the jack is beyond reach, you can:
- Move the computer closer to the jack.
- Have a new jack installed closer to the computer.
| Specification | Requirements |
|---|---|
| Operating system | Windows XP Home and Pro with SP2 or SP3/Windows Vista Home, Home Premium or Ultimate/All versions of Windows 7. Note: Mac OS does not currently support Internet Check-up |
| Browser | Internet Explorer 6.0 and up or Mozilla Firefox 3.0.3 and up |
| Hard drive (free disk space) | 100 MB of free disk space |