Contact us

Monday to Friday 8 a.m. to 5 p.m.
Toll free: 1 888 TÉLÉBEC (835-3232) Call Repair Service and Technical Support (Opens in the default phone client)

If you need help on how to use our vocal response system, consult the 1-888-TÉLÉBEC voice menus User Guide (PDF) (Opens in New Window)

Email us at affaires@telebec.com write to Télébec Business services (Opens in the default email client) and make sure you provide your full name and address, name of your company, and your phone number. We will contact you within the next 2 business days.

Bécancour
Télébec
Customer Service
925, rue Saint-Prosper
Trois-Rivières (Québec)
G9A 5S8

Val-d'Or
Télébec
Customer Service
555, avenue Centrale
Val-d'Or (Québec)
J9P 1P6

Rouyn-Noranda
Télébec store
Les Promenades du Cuivre
Phone: 819 762-4481 Call Rouyn-Noranda Télébec store (Opens in the default phone client)

Val-d'Or
Télébec store
Le Carrefour du Nord-Ouest
Phone: 819 874-3585 Call Val-d'Or Télébec store (Opens in the default phone client)

Mont-Laurier
Télébec store
939, boul. A. Paquette
Phone: 819 623-2012 Call Mont-Laurier Télébec store (Opens in the default phone client)

Call 1-888-TÉLÉBEC (835-3232) Call Repair Service and Technical Support (Opens in the default phone client)
Or dial 611Call Repair Service and Technical Support (Opens in the default phone client)

For a remote assistance, one of our technicians can remotely make corrections and adjust your computer settings in order to solve your problem.

• Call 1-888-835-3232 Call Repair Service and Technical Support (Opens in the default phone client);
• Enter your business phone number;
• Press 2 and 1 for technical support;
• A technician will provide you a private code for the Remote assistance tool.

Open the remote assistance tool window now. (Opens in New Window)

24/7 Technical support
Toll free: Call us at 1 888 832-7221 Call Bell Mobility 24/7 Technical support (Opens in the default phone client)

Request a callback by filling out the following form (Opens in New Window).